Whether applying for a clinical role or an internship, we value a keen mind, a focus on patient care, and the confidence to collaborate with a team that is redefining aesthetics.
Careers & Internships
Step into a culture of refinement. Train with FRCS-led clinicians, advance your skill, and elevate luxury wellness every day. We are always happy to hear from Level 5+ Aestheticians.
Where You Belong
At R&A Clinic, careers and internships are pathways into a world where science, health and wellness converge. Every role contributes to the regenerative philosophy that defines our work: care that restores, empowers, and endures.
Treatment Coordinator & Aesthetician, Level 5
Location: South Kensington, London
Start Date: Immediate
Contract Type: Full-time but part-time can be considered. Employee status or Self-employed considered
About the Role
An exciting opportunity has arisen to join a brand-new medical and aesthetic clinic in South Kensington.
This is a dynamic, patient-facing role combining excellent customer service and patient management with exemplary aesthetic knowledge and ability to engage and interest clients.
Key Responsibilities
These responsibilities are intended as a guideline and may evolve in line with business needs.
- Welcome patients in a warm, professional manner
- Deliver an exceptional end-to-end clinic experience
- Patient comfort and safety are paramount
- Aesthetic and baseline health consultations
- Skin analysis
- Body composition analysis
- Organising and taking blood tests
- Organising and co-ordinating baseline assessments including well woman and well-man health checks
- Infection Control & Environment
- Maintain a clean, safe, and welcoming clinic environment
- Adhere to all hygiene, health, and safety protocols
- Ensure compliance with confidentiality, data protection, and clinic policies
Administrative Duties
Scheduling & Appointments
- Book, schedule, and manage appointments across multiple channels
- Coordinate aesthetician and practitioner diaries, treatment rooms, and waiting lists
Patient Records
- Register new patients and maintain accurate, confidential records
- Ensure compliance with data protection standards
Communication & Coordination
- Central point of contact between patients, clinicians, and suppliers or external partners
- Manage telephone and email enquiries
- Process prescriptions and manage digital documentation
- Handle incoming/outgoing correspondence
- Collect feedback, testimonials
- Book follow up appointments
Sales & Business Development
- Promote treatments and products in a professional and ethical manner
- Support client retention and revenue growth through upselling and cross-selling
Financial & Compliance
- Process payments and issue receipts accurately
Mandatory Requirements
- Wound management
- Post-operative care
- Experience of radiofrequency and ultrasound technologies
- Skincare expertise
- Facials
- Facial Assessments
- LED light therapy
- Peels
- IV infusions
- Phlebotomy
Ideal Candidate
- Level 5 Aesthetician or higher
- Nursing or healthcare background
- Experience in a clinic, aesthetic, beauty, or high-end customer service environment
- Strong organisational and multitasking skills
- Excellent communication and interpersonal abilities
- Confident in sales and client engagement
- Professional, well-presented, and proactive
- Willingness to develop the aesthetic practice
What We Offer
- Opportunity to join a new and growing clinic group
- Supportive and dynamic working environment
- Excellent customer base
- Flexible working arrangements
- Competitive earning potential
Clinic Manager
Full time - On Site
Location: South Kensington, London
About the Clinic
We are redefining luxury medicine by combining diagnostics, wellness, longevity medicine, regenerative therapies, aesthetics and surgery into one integrated patient journey. Every patient enters through one door. They stay because of many.
The Opportunity
We are seeking an exceptional Clinic General Manager to build and lead one of London’s most ambitious luxury healthcare businesses. Working directly with the Founder, you will create the operational blueprint for future international expansion.
Position Summary
The Clinic General Manager will oversee the daily operations, commercial performance and patient experience of the Clinic, with particular responsibility for delivering a premium aesthetics, wellness and regenerative medicine environment. This person will ensure the clinic runs smoothly, the team performs confidently, the patient journey feels exceptional, and all aesthetic treatments, consultations, memberships and programmes are delivered to the highest clinical and luxury service standards.
Core Responsibilities
Operations Leadership
- Own the day-to-day operation of the clinic.
- Deliver an exceptional experience for patients and clinicians.
- Manage diaries, patient flow and room utilisation.
- Oversee suppliers, inventory and clinical equipment.
- Maintain luxury standards across all clinic spaces.
- Implement and improve operational policies and SOPs.
- Coordinate aesthetics, wellness and longevity services.
- Support clinicians with scheduling and operational needs.
- Ensure equipment is maintained and fully compliant.
- Resolve operational issues before they impact patients.
- Continuously improve efficiency, profitability and service.
Aesthetic Clinic Leadership
- Lead the delivery of premium aesthetic services.
- Understand injectables, skin, body and regenerative treatments.
- Support the launch of new treatments and technologies.
- Maintain consistency across treatments, pricing and protocols.
- Monitor consultation conversion and treatment uptake.
- Drive package, membership and retail sales.
- Improve patient retention and lifetime value.
- Coach the team on treatments and patient journeys.
- Maintain exceptional clinical and service standards.
Luxury Patient Experience
- Deliver five-star hospitality throughout the patient journey.
- Coordinate VIP, concierge and international patient services.
- Drive exceptional service standards and patient loyalty.
Commercial Performance
- Grow memberships, diagnostics, programmes and retail.
- Track KPIs including revenue, conversions, utilisation and rebooking.
Team Leadership
- Recruit, coach and develop a high-performing team.
- Conduct performance reviews and build a culture of accountability.
Clinician Management
- Coordinate visiting clinicians and multidisciplinary care.
- Support onboarding and maintain consistent patient experience.
Financial Management
- Monitor budgets, P&L, stock, purchasing and profitability.
- Produce weekly and monthly operational reports.
Growth & Business Development
- Develop referral partnerships, Founder Circle initiatives and local networking opportunities.
Compliance
- Maintain CQC, GDPR, Health & Safety and clinical governance standards.
Ideal Candidate
- 5+ years leading a premium healthcare operation
- Strong commercial and financial acumen
- Exceptional leadership and communication skills
- Highly organised, proactive and detail-oriented
- Experience with private healthcare, aesthetics or longevity medicine preferred
- Ideally some experience with aesthetic devices (SofWave, RF, microneedling, LED, body contouring etc.)
- Strong understanding of patient consultation and conversion dynamics.
- Experience working with high-net-worth and international clients.
- Familiarity with clinic management software.
- Experience preparing clinics for CQC inspections is highly desirable.
Our Benefits
Mentorship That Matters
Here, you don’t shadow. You learn. Our FRCS-trained surgeon and leading aestheticians guide every stage of your development with hands-on, intentional mentorship.
Community and Continuity
We offer stability with sophistication. From collaborative projects to patient celebrations, you’ll find our community values your career as much as we value our patients.
Culture of Innovation
As regenerative aesthetics advance, we remain ahead of the curve. You’ll access techniques, technologies, and philosophies that push beyond trends and into the future of medicine, wellness and longevity.
The Minds Behind the Medicine
At R&A Clinic, science shapes the foundation of our care, and artistry elevates every result. Guided by Dr Rozina Ali, our team delivers regenerative care that honours individuality and cultivates lasting beauty.
Frequently Asked Questions
Yes, you will. Interns and staff benefit from direct guidance under Dr Rozina Ali and our expert team. Many join us to learn and refine skills unavailable in typical clinics.
Our culture is built on skill, education, and joy. We believe in sharing our wealth of knowledge, supporting each other, and celebrating both professional and personal milestones. Working here means belonging to a team that values you and your time as part of our community.
Are You Ready To Join Our Team?
We’re looking for thinkers, creators, and clinicians who see beauty as an intelligent craft. If that sounds like you, your place is here.
